Franchising's Flexibility, Family-Friendliness Have Strong Appeal to Many Women by Ford R. MyersThe prospect of owning a business is daunting to most people, especially women. The thought of juggling family, home and personal responsibilities with the demands of business ownership often keeps this dream from becoming a reality.
However, franchising provides the business solution that enables women to become business owners while maintaining the flexibility they desire.
No longer limited to the categories of fast food restaurants and auto transmission shops, today's franchise opportunities span over 75 industries. There are also attractive options in terms of location (home-based, office or retail), time commitment (full-time or part-time), and investment level (less than $10,000 to more than $1 million).
Today, women come to the table with more varied backgrounds and needs. The franchise community fully
understands and embraces this diversity. A stay-at-home mom can purchase a franchise that fits her specific lifestyle, just as a woman with a high-level corporate background can.
One woman whom we helped to find a franchise business is Brenda Cosby of Hainesport, New Jersey; she opened a Molly Maids residential cleaning franchise in August of 2004.
For Cosby, franchise ownership represents a second career after retiring from a successful customer service position with Verizon after 30 years.
Cosby finds franchise ownership to be both fun and challenging at the same time. She enjoys using her well-honed customer service skills with clients, yet she finds hiring the right employees for the job to be quite challenging.
Cosby recently told Courier-Post columnist Elizabeth Henderson that women who want to start their own franchises should "do the research, find out who your competition is, understand your market, and understand what you'll be delivering and what customer expectations will be. Make sure that you are available to customers."
When asked what her greatest success was so far, she replied, "That I am still here, that the business has grown and that we have more than 200 clients already. It's amazing that I was able to get through a year because there are so many businesses you hear about that fail."
At the other end of the franchising spectrum is Nichole Ferreira, a young working mother with a one-year-old daughter and a three-year-old son. Ferreira gave up a career in healthcare administration for the life of self-employment through franchise ownership. She and her husband, Pete, opened up a Carvel Ice Cream store in Wynnewood, Pennsylvania in February, 2005.
Ferreira's husband stumbled upon Carvel when he saw a television advertisement stating that the company was developing franchise opportunities in the Philadelphia area. "The timing was perfect," said Ferreira.
EASY DECISION
"At that point, my husband had recently been laid off from a career in human resources, and I knew that I didn't want to go back to the corporate world after having children," she recalled. "These personal factors, combined with the financial incentives Carvel was offering prospective franchisees, made the decision to purchase an easy one."
Ferreira, who considers herself a "workhorse" is able to balance home and career thanks, in part, to her loyal and committed staff. "I know I'm giving up a lot financially by having a crew of in-store staff, but by doing so, I don't feel that I'm sacrificing my family or marriage," she said.
Ferriera also notes that by having an in-store staff, she is able to develop her wholesale operation and work with a variety of community organizations - opportunities that she would not be able to pursue if she were in the store all of the time.
Ferreira still works long hours, yet she enjoys being a business owner because of the autonomy it affords her - and the fact that "it's all yours." Thanks to her staff and help from her husband, Ferreira has been able to create the flexible schedule she wanted.
"If one of my kids is sick, I can stay home and not worry about using sick days or personal days like I did in my corporate career," she said in a recent interview.
The franchise community embraces the diversity women are brining to franchising. |
When asked about "words of wisdom" she could offer other women considering franchising, Ferreira said, "As a business owner, I've found that it's still "a man's world" out there. It was tough to get respect when I dealt with the contractors who built the store.
"And now that we're open, people will come right up to me and ask if they can speak with the boss, not realizing that the boss could actually be a woman! My advice to other women would be to stand your ground, gain respect, and feel proud of what you've accomplished," she added.
According to the National Foundation for Women Business owners, there are 9.1 million women-owned businesses in the U.S. - 38 percent of all U.S businesses - employing more than 27 million people and generating more than $3 trillion in sales.
Estimates show that the number of women buying franchises in the United States is close to the national average for women opening non-franchised small businesses in this country.
DISTINCT ADVANTAGES
Women such as Brenda Cosby and Nichole Ferreira have found that there are distinct advantages to buying a franchise, including:
A proven idea. No need to come up with your own idea for a business. With a franchise you are getting a pre-established system which includes recognizable trademarks, products, reputation and a formula for success.
Help from the franchisor. When you buy a franchise, you are never "going it alone." The franchisor - the
parent company that is selling you the franchise - helps set up your business, assists with choosing a location, provides marketing campaigns, and mentors you along the way.
Be your own boss. Of course you will have to follow certain standards set by the franchisor, but for the most part, you will be able to set your own hours, hire/fire employees and manage your own business.
Exceptional track-record of success. Franchises enjoy a success rate of more than 90% after 10 years in business, whereas non-franchised small businesses fail more than 85% of the time over the same period.
Flexibility. With more than 4,500 franchise opportunities available in the U.S., there is bound to be one that fits any woman's personal, professional and financial needs.
Financing. Since a franchise is an established business, banks and other financial institutions are more interested in providing the financing, as compare to a non-franchised startup business. In addition, the Small Business Administration has tripled the dollar value of approved loans to female entrepreneurs since 1992.
Support from fellow businesswomen. There are many organizations geared solely to assist and mentor female
business owners: the International Franchise Association's Women's Franchise Committee. Others include the National Association of Women Business Owners and the National Association of Female Executives.
Initially, 75 percent to 80 percent of The Franchise Alliance's customers were men. Over the past few years I've noticed a more even 50-50 split between my female and male clientele.
Franchisors are looking for the creativity and spirit that women bring to the table. |
Many successful franchisors are offering both formal and informal mentoring programs that pair long-time franchisees with women new to the organization. New entrepreneurs can learn from their more senior colleagues.
Women have taken franchising to a new level. The variety of products and services now offered, in conjunction with the flexibility of work schedule, investment level and location, has made franchising a growing and vibrant industry. I encourage all entrepreneurial women to take a close look at the benefits that franchise ownership has to offer.
Ford R. Myers is president of The Franchise Alliance, a franchise brokerage and consulting firm based in Haverford, PA.
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